Education
University of Central Florida
Bachelor of Business Administration, Finance
Orlando, FL | Expected Graduation: May 2026
Valencia College
Associate of Arts, Business Coursework
Orlando, FL | Business coursework completed prior to transfer
Professional Experience
Marc Jacobs — Assistant Store Manager / Operations Manager
Orlando, FL | [Insert dates]
- Support daily store operations in a luxury retail environment, including opening and closing responsibilities, team coordination, inventory organization, and client experience.
- Assist with sales reporting, performance tracking, operational communication, and maintaining accurate product and inventory information.
- Handle client communication, follow-up, appointment preparation, and relationship-building with customers.
- Support visual standards, event preparation, product replenishment, and operational projects.
- Take ownership of the store during periods when senior management is unavailable and make decisions to keep operations running smoothly.
- Maintain professionalism and discretion when handling customer information, sales information, and internal business operations.
Coach Outlet — Supervisor / Sales Leadership Experience
Orlando, FL | [Insert dates]
- Supervised daily floor activity and supported a high-volume retail team.
- Helped coach associates, solve customer issues, maintain store presentation, and support sales goals.
- Developed strong communication skills through direct client interaction and team leadership.
- Assisted with operational tasks including inventory, organization, merchandise flow, and daily reporting.
Relevant Skills
Client communication and relationship building
Professional phone, email, and in-person communication
CRM and client-information organization
Microsoft Office: Excel, Word, and PowerPoint
Reporting and presentation preparation
Inventory management and operational organization
Time management and prioritization
Team leadership and coaching
Event preparation and community outreach
Confidentiality and professional judgment
English, Spanish, and Portuguese proficiency
Additional Information
I am especially interested in financial planning, wealth management, investment analysis, real estate development, hospitality, and entrepreneurship. My long-term goal is to combine financial knowledge with practical business experience to build and manage investment-driven projects.